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- BYOD, Helpdesks & Hidden Gaps: The Soft Spots of Access
BYOD, Helpdesks & Hidden Gaps: The Soft Spots of Access
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Mobile Keyboard Apps Are Capturing Corporate Data
Third-party keyboard apps on BYOD and unmanaged mobile devices are logging everything typed—including logins, customer emails, and internal comms.
Restrict app permissions via MDM, ban third-party keyboards in sensitive apps, and monitor mobile telemetry for unauthorized input devices.
Privilege Escalation via Collaboration Features
Attackers are now exploiting “collaborator” roles in SaaS platforms (e.g., GDrive, Airtable, GitHub) to silently escalate access—gaining read/write permissions without admin visibility.
Audit all collaborator and contributor permissions regularly. Flag elevated sharing with external or non-managed domains.
Background Sync Features Are Creating Silent Exposure
Some tools sync automatically—even when the window is closed. Background sessions can leak edits, clipboard data, or user behavior in unmanaged environments.
Restrict background sync to managed devices only. Disable persistent sessions and push real-time user awareness when sync resumes.
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Helpdesk Portals Are Still Vulnerable to Account Enumeration
Password reset and support pages still leak account status (e.g., “email not found” or “account disabled”)—helping attackers confirm targets for phishing.
Standardize generic responses (“Check your inbox”) across portals. Monitor for enumeration attempts by IP and time pattern.
Office Visitor Wi-Fi Is Being Used for Recon
Corporate guest Wi-Fi is being used to fingerprint connected devices, scan internal assets via dual-homed laptops, or snoop traffic when segmentation is weak.
Enforce full isolation of guest networks, use NAC to detect dual-interface endpoints, and rotate SSIDs regularly.
AI Policy Summarization Is Skipping Legal Context
Legal and compliance teams are flagging that AI-generated summaries of security policies and contracts are dropping nuance—causing issues with auditors and partners.
Treat AI summaries as suggestions only. Build review loops into all AI legal output, and preserve original source references for every bullet.
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